Shipping policy
Netherlands
- Delivery Time: Orders placed before 12:00 PM are delivered the next business day. Orders placed on Friday will also be delivered on Saturday.
- Shipping Costs: €4.95 – Free for orders over €50.
Belgium
- Delivery Time: Delivered within 1-2 business days.
- Shipping Costs: €7.95 – Free for orders over €75.
Germany
- Delivery Time: Delivered within 1-2 business days.
- Shipping Costs: €7.95 – Free for orders over €75.
Rest of the EU (except Malta & Cyprus)
- Delivery Time: 2-5 business days.
- Shipping Costs: €11.95 – Free for orders over €100.
Malta & Cyprus
- Delivery Time: 2-5 business days.
- Shipping Costs: €21.95 – Free for orders over €150.
United Kingdom
- Delivery Time: 3-5 business days.
- Shipping Costs: £9.95. Free for orders over £100,-
Please note: UK customers are responsible for paying VAT and import duties (approximately 20%) upon delivery to the courier. These charges are not included in the order total.
Additional information
- Processing Time: Orders are processed and shipped the same day when placed before the specified cutoff time. Orders placed after this time will be processed on the next business day.
- Track & Trace: Once your order has been shipped, you will receive an email with a Track & Trace code to track your package.
- Delayed Deliveries: While we strive for fast delivery, delays may occasionally occur due to circumstances beyond our control. In such cases, we will contact you.
- Returns & Exchanges: For information on returns and exchanges, please see our return policy.
- Shipping Partners: We collaborate with trusted delivery partners such as DHL, DPD and UPS, known for their fast and secure shipping.